Terms

 

 

GENERAL INFORMATION

 

1  A. PLACING ORDERS: Orders may be sent in by mail, fax, or submitted directly here on-line by

         registered promotional products Distributors.  If sending by fax, use the “extra-fine” mode

         for any artwork sent for best resolution.

 

   B. ORDER ACKNOWLEDGEMENT- We acknowledge ALL ORDERS: If you do not receive

       acknowledgement within 24 hours, please contact customer service IMMEDIATELY to insure

       your order is processed.

 

2     ARTWORK: E-mailed electronic art files are best, in either .eps, .ai, .tiff or .jpg format.  E-mail

       herein or to  sales.greenbagspromo.com

 

3     SET-UP charges for plate- mold fee is $50.   Laminated bag plate-mold fee $200

 

4     SET-UP charge for artwork is $50

        Full Color:  high definition printing, transfers available, please contact us.

 

5    PAPER PROOFS AND EMAIL PROOF: Free of charge

 

6    MINIMUM QUANTITY ORDERING 500pc -1000pc depending on product.

      Contact customer service for details

 

7    COMBINED QUANTITY Styles may be combined on one order to determine your quantity price,

      all art screened on one order must be the same.

 

8  PANTONE COLOR MATCH CHARGE is available, please contact us for details.

 

9   RUSH CHARGE- If needed rush please contact customer service for details.

 

10   EMBROIDERY is available; provide logo electronic art and final embroidery size required for

       quote by phone.

 

11    IN HAND DATE please advice on all orders.

 

12    CUSTOM ORDERS AND DESIGNS are available from our factory overseas, please call with all

        requirements.  MOQ is between 500 and 1000 pieces per item and production time is approx.

        45-60 days. A non refundable deposit is required for all custom orders.  Call for specific details

 

13    PRODUCTION TIME- Allow 45-80 days lead time to United States.

 

14    RETURNS: No bags may be returned without prior written authorization for good cause.  Call

        for details.

 

15    TERMS:  We can offer 50%  down and 50% due upon shipping option.

 

16   CHARGE CARDS: We accept Visa and MasterCard.

 

17    SHIPMENT:  We normally ship UPS ground, unless otherwise specified on you order.  Please

       provide your shipping account number or arrange for freight to be billed on your open credit

       account and invoiced with your order.

 

18   SHIPPING POINT: domestic inventory shipments are from Northern California.  Custom orders

       are quoted LDP from the same location.

 

19   SAMPLES: We provide our limited samples for your clients’ approval at no charge via specific

       request.

 

24  INDEMNIFICATION: The customer (you) warrants that they have the right to use the marks,

       symbols, or designs depicted in the artwork and shall indemnify and hold Greenbags Promo

       harmless in any infringement action as a result of printing the artwork.

 

25 All prices, specifications and details subject to change without notice.